Employment Services Toolkit
The Employment Services Toolkit from Employment First Missouri provides person-centered tools to help individuals with intellectual and developmental disabilities find and maintain employment through career exploration, job development, and supported employment guided by each person's preferences and abilities.

Empowerment through employment
The Employment First Missouri project at the ICI at UMass Boston provides technical assistance to promote the advancement of integrated community employment for individuals with intellectual and developmental disabilities in Missouri.
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Becoming an Employment First Agency
Are you a Targeted Case Management (TCM) provider interested in becoming a model agency of national best practice in person-centered & self-determined employment pathways for individuals & their supports?
The Employment First consultation provides an opportunity to assess culture & processes which facilitate change management focused on person-driven employment support coordination.
Scaling Best Practices
- Facilitated interviews, organization self-assessment, & consultation are used to evaluate current capacity
- Recommendations, technical assistance, & training to implement capacity building strategies are available at no cost
- Based on Tiered Supports Model
- Customized Strategies to Address Barriers
- Ongoing Support for Staff
Employment First Missouri: The Difference Between Choice and Opportunity
Person-centered planning is built on the idea that people have the right to make choices about their own lives. But there's an important question we should ask ourselves before concluding that someone has chosen not to work: "Have they truly had the opportunity to choose?"
A meaningful choice requires meaningful options. If someone's only experiences have been facility-based services, segregated work, or a limited range of job possibilities, it's difficult to know whether they are choosing not to pursue employment, or simply choosing from the only options they've been shown.
Creating opportunity doesn't mean persuading someone to work. It means making sure they have the chance to explore their interests, meet employers, experience different workplaces, learn from peers who are successfully employed, and discover what is possible before making an informed decision.
This week, challenge yourself and your team to think about one person you support. Ask yourselves: "What new opportunity could we create that would help this person make a more informed choice about employment?"
The answer might be a workplace tour, an informational interview, a volunteer experience, a chance to shadow someone in a job they're interested in, or simply a conversation with someone who has successfully found competitive integrated employment.
Employment First is not about replacing choice with expectation. It's about expanding opportunity so that every person's choices are infomred by real experiences rather than limited by what has always been available.
If you are interested in connecting with peers who share an Employment First mission, contact our Employment First team who can help connect you. Employment First Missouri
We Want to Hear From You!
We are creating an online course about supporting older workers with intellectual and developmental disabilities (IDD), and we want to hear directly from self-advocates.
We are asking employment professionals, targeted case managers, DSPs, and other professionals to help us connect with adults with IDD, age 40 and older, who:
- Want to continue working as long as possible
- Are thinking about or planning for retirement
- Are in phased retirement or working fewer hours
- Have fully retired and found meaningful ways to spend their days and weeks
We want to learn what people enjoy about work, what helps them be successful, how they are thinking about their future, and what makes life meaningful during and after employment. We are also interested in what kind of support is important when it comes to both work and planning for retirement.
Professionals are welcome to support the person during the interview in whatever way is helpful. The goal is to make the conversation comfortable and ensure the person's experiences, ideas, and preferences are heard.
There are no right or wrong answers. We simply want to learn from people with lived experience! Please contact Leslie Quarles at [email protected].
Contact Us
Contact us, request a custom or specific training, or to ask any other questions.
Contact UsFeatured Resources
Guide to Informed Choice in Employment
Informed choice is the process of choosing from options based on accurate information, knowledge, and experiences. This publication provides background and guidance on ensuring the provision of employment services and supports is reflective of informed choice.
Upcoming Trainings & Events
Denotes a EmploymentFirst Missouri event.
Managing Social Security Benefits for Employment Success
$Free
Webinar
At this training, you will learn about the basics of Social Security benefits (SSI and SSDI) and how going to work impacts these and other benefits (including Medicaid and Medicare). Also discussed will be various work incentives that can be used to address benefit concerns and help individuals go to work, as well as various resources that are available to assist and guide individuals with benefit issues. The importance of consistent and positive messaging regarding the ability to address benefit issues and become successfully employed will also be covered.
Partnering with Residential and Community Based Day Services for Employment Success
$Free
Webinar
Successful employment outcomes often depend on strong collaboration across support teams. This session highlights practical strategies for employment service providers to partner effectively with residential and community-based day services, with a focus on communication planning, role clarification, and creative problem-solving to address common challenges and improve coordinated support.
Empowering Lifelong Employment: Tailored Strategies for Older Workers with IDD 2.0
$Free
Webinar
This is the follow-up session to 1.0, where we will take a deeper dive into employment and retirement scenarios for older individuals with IDD. We will review key elements and concepts covered in 1.0 including ageism, ableism, and principles of Employment First. By using creative and critical thinking, along with current tools and best practices, we can gain insight into how to support older individuals to maintain full participation in the community.
Language Issues in Supporting Individuals with Disabilities
$Free
Webinar
Learn about how disability language relates to services provision, and the importance of providing services and supports in a way that is sensitive and responsive. You’ll also learn about the ongoing evolution of language in describing people with disabilities, the difference between person-first and identify-first, and the importance of honoring individual preferences. An introduction to Plain Language will also be provided.
Best Practices in Job Coaching and Support Strategies for Success
$Free
Webinar
This training will cover the most effective strategies for staff supporting individuals in employment. Ways to foster a fruitful partnership with an employer will be reviewed such as first impressions, learning company values, and adapting methods to match the environment and needs of the individual. You will learn about the critical importance of staff supplementing, not replacing, existing natural supports, the full range of support strategies, and the importance of facilitating belonging in employment and community settings.
See all our events on our training page